Major Pharmacy Retailer Signs With Miner Fleet For Maintenance Of Nearly 7,000 Stores
One of the nation’s largest pharmacy retailers has signed a multi-year contract with Miner Fleet Management Group, substantially increasing the number of sites the leading international facilities maintenance support company services.
The deal adds yet another Fortune 100 company retailer to the portfolio of Miner Fleet and its parent company, the Miner Holding Company.
Financial details of the contract are not being released. Company CEO Phil Miner said the contract is one of the biggest in the history of the 14-year-old Miner Corporation, which also counts FedEx, Toys R Us, PetSmart and Lowe’s among its customers.
“We worked for a year to land this contract, so this is a big step in the continuing evolution of Miner Fleet Management Group as the premier service company of its kind in North America,” Miner said. “The healthcare industry is going to thrive in any economy. This contract keeps Miner Fleet on track as one of the nation’s fastest-growing private companies.”
Miner Fleet Management Group will provide repair services and technical support for complex material handling equipment – such as roll-up doors, electric pallet jacks, conveyors and freight lifts – to more than 6,800 pharmacy retail locations and distribution centers nationwide.
Under terms of the contract, Miner Fleet also will provide warranty work for the pharmacy company’s freight lifts.
The company recently hired additional personnel and created a team just to serve the pharmacy retailer.
Miner Fleet operates a year-round, 24-hour-a-day service call center from a 16,500 square-foot office complex in the North Park Corporate Center in San Antonio, TX. Founded in 2001, Miner Fleet has quickly become one of the dominant facilities maintenance and materials handling companies in North America. Miner Fleet is the largest firm in Miner Holding Company’s family of companies.
The Miner Corporation consistently fulfills 3 customer requests:
- Respond now
- Get me operational
- Lower my costs
Both Miner Holding Company’s national/international services company (Miner Fleet Management Group) and the distribution company for the regional services and products divisions (The Miner Corporation) guarantee same-day on-site response and that “down” equipment will be operational no later than the following day or the first visit is free. It is the only guarantee of its kind in the industry. Miner service professionals are available 24 hours a day, 7 days a week, 365 days a year. And Miner provides a hassle-free 12-month warranty for its work, including parts and labor.
For companies that can lose hundreds or thousands of dollars a day when a dock door malfunctions or a pallet jack is down, this Miner Superior Service Guarantee delivers worry-free service providing high value to the customers. Miner knows that retail and warehouse equipment breakdowns can cost time, money and marketplace positioning.
Miner Fleet serves retail stores and commercial sites in the United States, Mexico, Canada and the Caribbean, with plans to expand internationally.
In 2008, Miner Fleet was named to the Inc. 5000 list of the nation’s fastest-growing private businesses for the third consecutive year. In November 2008, Miner Fleet and sister company Miner Houston were named to the 2008 Aggie 100 list of the world’s fastest-growing businesses owned or led by Texas A&M alumni. It was the third time Miner Fleet made the Aggie 100 since the list’s inception four years ago.
